Durham School Services, a national leader in student transportation, has been operating bus services for Waukee Community School District since 2013. Every Durham bus features two digital video cameras to monitor student behavior and the latest GPS technology to provide real-time data from the road and help manage fuel consumption. All special education buses are equipped with air-conditioning.

If you have any questions regarding transportation, please call Durham at 515-987-2788. If you have questions regarding bus fees, please contact the District Office at 515-987-5161.

Enroll/Cancel Transportation Services

Transportation Request Form
— This form must be completed to enroll for transportation or to cancel transportation with Durham.

*This applies if you did not complete transportation during the registration process.

If you signed up for transportation at registration and no longer need bus services, you must complete the online transportation form to cancel services. You will be charged if you don’t cancel services.

Bus Tracking app

The BusZone app is available on the App Store or Google Play. Families must know the following information for each bus route they’d like to track:

  • Student number
  • Current bus number(s)
  • School access code: 3079WCSD

Learn more

Riding Home with Friends

Students must ride home on the bus they are assigned to ride. They are not allowed to ride home with their friend for the day. If you have specific situations you’d like to discuss, please get in touch with Durham at 515-987-2788

Recording Devices

The Waukee School Board approves recording devices in District buildings, on school grounds, and District and contracted buses and other vehicles used for transportation to and from school, field trips, and curricular or extracurricular events. Recording devices help to monitor and maintain order and promote a safe environment for students and employees.

Read Board Policy

Kindergarten Bus Riders FAQ

If you have a kindergartener riding the bus for the first time, here is some important information:

It is Durham School Services policy that a parent or older sibling is present at the bus stop to receive kindergarten students. You may appoint an older sibling, adult neighbor, grandparent, etc.

It’s not required to call if your child will not be riding; however, we do appreciate the notification when possible. Please call 515-987-2788 in these circumstances.

Yes, bus services will be offered. The buses will run one hour late and approximately two hours early on those shortened kindergarten days. If the bus time you are assigned is 8:20 a.m., the bus will be at the stop at 9:20 a.m. In the afternoon, if your assigned time is 4 p.m., the bus will arrive at approximately 2 p.m. We encourage kindergarten riders to board the bus during these shortened days so they get used to it without the older students onboard.

If you have additional questions about your kindergarten rider, please check out this FAQ.

Busing & Walk Zones

Busing and applicable fees are determined by your primary home address.

  • Elementary: 1 mile or more from the school = free
  • Secondary: 2 miles or more from the school = free
  • Walk-Zones will be defined as:
    • Elementary Schools living less than (.76 miles)
    • Secondary Schools – grades 6-12 living less than (1.01 mile)
  • Kindergarten through fifth-grade students who live between 0.76 – 0.99 miles from their designated attendance center may pay to ride District-provided transportation.
  • Sixth through twelfth-grade students who live between 1.01 – 1.99 from their designated attendance center may pay to ride District-provided transportation.


  • $500 per year, round trip, per child
  • $250 per year, one-way, per child
    • Fees will be assessed within the 1st quarter of school for the 1st Semester
    • Fees will be assessed within the 3rd quarter of school for the 2nd Semester

**Pay-to-ride fees are non-refundable if the cancelation process has taken effect after fees have been assessed.

Durham School Services GPS routing system determines the distance to and from school.

Non-Public Parent Reimbursement Request Form

If mailing forms, please send them to the address below:

Waukee Community School District
560 SE University Ave
Waukee, IA 50263


The student IDs is a passive RFID card, which means that it does not emit any type of signal unless it
comes in close proximity to an RFID reader – about 1 – 2 inches.

The readers are located on the buses near the stairwell. The students will scan the card as they get on
and off the bus.

The student scan is date/time stamped when it occurs, and the encrypted data is sent over-the-air to
the cloud.

Once the student moves away from the on-board RFID scanner, there is no ability for the card to be
tracked (there is no GPS tracking built into the card). The bus is tracked using GPS, and the snapshot of
where the child is located only happens as the rider gets on and off the school bus.

RFID Cards are encrypted and contain a unique ID number that is associated with a student rider in
the backend database.

Students will not be tracked using the student ID. While the student ID does have a passive RFID chip,
there are no readers inside the school for the purpose of identifying a student’s location.

The only location where an RFID reader will be used is on the school bus. As students get on and off
the bus, the RFID will be read by the reader and software and log the time and location where a student
got on or off the bus. This measure has been put in place to increase the safety of students, particularly
for younger students who may get off the bus at the wrong stop.

Screen Shot 2023 02 09 at 10.23.19 AM

The card will display a student’s name, grade level, and bus number.

Please call 515-987-2788 and someone from Durham will look up when and where your student
boarded/departed the bus.s.

Contact Information for Durham Services

Our bus facility is at 605 University Ave., Waukee, IA 50263.

  • Phone: 515-987-2788
  • Fax: 515-987-2701

Gwen Brettman, General Manager
515-987-2788 x16103

Ron Davis, Safety Manager
515-987-2788 x16102

Scott Plummer, Routing
515-987-2788 x16105

Elisa Kpurukoo, Operations Supervisor
515-987-2788 x16107

Bonnie Tovrea, Trip Coordinator

Marjorie Burnett, Student Behavior Specialist
515-987-2788 x16001

Mary Dickey, Dispatcher
515-987-2788 x16000

Karissa Hicks, Administrative Assistant & Payroll
515-987-2788 x16106